At The Car Laundry, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, book our services, or interact with us in other ways. By using our services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or services:

a. Personal Identification Information

• Name
  
  
• Email Address
  
  
• Phone Number
  
  
• Vehicle Details (Make, Model, License Plate Number)
  
  
• Address (for pick-up and drop-off services)
  
  

b. Usage Data

• Your interactions with our website, services, and promotions
  
  
• IP address and browser type
  
  
• Device information (for users accessing via mobile apps or devices)
  
  

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide services: We use your information to fulfill service bookings, manage appointments, and provide customer support.
  
  
• For communication: We may use your contact details to send you updates, promotional offers, reminders, and other communications related to our services.
  
  
• To improve our services: Your feedback and usage data help us to improve and enhance the quality of our services and website experience.
  
  
• Legal obligations: In certain cases, we may be required to use your personal information to comply with legal obligations or protect our rights.
  
  

3. How We Protect Your Information

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: Sensitive data (such as credit card information) is encrypted using SSL technology.
  
  
• Access Control: Access to your personal data is restricted to authorized personnel only.
  
  

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist in the operation of our business, such as payment processors, logistics companies, or marketing partners. These providers are required to handle your information in accordance with applicable privacy laws.
  
  
• Legal Requirements: We may disclose your information when required to do so by law or to protect our rights or comply with legal processes.
  
  

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience and collect information about how you interact with our website. Cookies are small files that are stored on your device to help us analyze traffic patterns and personalize your experience.

You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features of our website.

6. Your Rights Regarding Personal Data

As a user, you have the right to:

• Access: Request access to the personal data we hold about you.
  
  
• Correction: Request corrections or updates to inaccurate or incomplete data.
  
  
• Deletion: Request the deletion of your personal data, subject to legal requirements.
  
  
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in our communications or by contacting us directly at support@thecarlaundry.com.
  
  

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information as quickly as possible.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Trademark Notice

The name “The Car Laundry” and its logo are registered trademarks of Car Laundry Retail Pvt Ltd and are protected by trademark laws. All rights to the trademark are reserved.

You may not use, reproduce, or modify the name “The Car Laundry” or the logo without express permission from Car Laundry Retail Pvt Ltd. Any unauthorized use of these trademarks may lead to legal action.

For inquiries regarding the use of our trademarks, please contact us at support@thecarlaundry.com.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is being handled, please contact us:

Email: support@thecarlaundry.com
Phone: 9977567888